Terms & Conditions
Last updated: January 2026
These Terms and Conditions ("Terms") govern your purchase and use of digital products sold by DreamCrafter11 LLC ("DreamCrafter11", "we", "us"). By completing a purchase, you agree to these Terms in full. Please read them carefully before buying.
1. Company Information
DreamCrafter11 LLC
Sharjah Media City Free Zone, Dubai, UAE
Email: contact@dreamcrafter11.com
WhatsApp: +971 54 570 5515
2. Product Description
The Dubai Real Estate Agent Guide is a digital product comprising 10 PDF modules and associated templates and resources. It is designed to assist professionals — particularly those relocating from the UK — in building a career in Dubai real estate.
- This is a digital product — there is no physical delivery
- All content is delivered in PDF format via instant digital download
- Access is provided via a secure Google Drive link delivered immediately after purchase
- Content is updated periodically — all updates are included at no extra cost for lifetime access holders
3. Pricing & Payment
All prices are displayed in GBP (£) for UK customers, with the AED equivalent shown for reference. The purchase price at time of order is the final price. Payment is processed securely by Stripe. We do not store your payment card details.
Prices are subject to change. The price displayed at the time of your purchase is the price you will pay.
4. Instant Access & Delivery
Upon successful payment, you will be:
- Redirected to a confirmation page with your product access link
- Sent a confirmation email to the address provided at checkout
If you do not receive access within 30 minutes of purchase, please contact us at contact@dreamcrafter11.com and we will resolve the issue promptly.
5. Refund Policy — 7-Day Money Back Guarantee
We offer a full 7-day money-back guarantee. If you are not satisfied with your purchase for any reason, email us at contact@dreamcrafter11.com within 7 days of purchase and we will issue a full refund within 24 hours — no questions asked.
Refund requests must be made within 7 calendar days of the original purchase date. Refunds are processed back to the original payment method via Stripe and typically appear within 5–10 business days depending on your bank.
After 7 days from the date of purchase, we are unable to offer refunds as the digital content will have been fully accessible and deliverable.
6. Intellectual Property & Permitted Use
All content within the Dubai Real Estate Agent Guide — including text, frameworks, scripts, templates, and PDFs — is the intellectual property of DreamCrafter11 LLC and is protected under applicable copyright law.
Upon purchase, you are granted a personal, non-exclusive, non-transferable licence to:
- Download and use the content for your own personal and professional development
- Use the templates and scripts in your own real estate business activities
You may NOT:
- Share, redistribute, resell, or sublicense the content to any third party
- Upload the content to any public platform, file-sharing site, or course platform
- Reproduce substantial portions of the content in any commercial product without written permission
- Claim the content as your own original work
Violation of these terms may result in legal action and termination of your access without refund.
7. Lifetime Access
"Lifetime access" refers to access for the commercially reasonable lifetime of the product — meaning as long as DreamCrafter11 LLC continues to operate and maintain the product. In the unlikely event that we discontinue the product, we will provide at least 90 days' notice and ensure you have downloaded all content during that period.
8. Disclaimer & Limitation of Liability
The Dubai Real Estate Agent Guide is provided for educational and informational purposes. While we have taken every care to ensure the accuracy of the content:
- We do not guarantee specific financial results, commissions, or career outcomes
- Real estate regulations change — always verify current DLD and RERA requirements with official sources
- DreamCrafter11 LLC is not a licensed real estate brokerage, legal firm, or financial advisor
To the maximum extent permitted by law, DreamCrafter11 LLC shall not be liable for any indirect, incidental, or consequential loss arising from use of the product. Our total liability shall not exceed the amount you paid for the product.
9. Governing Law
These Terms are governed by the laws of the United Arab Emirates. Any disputes shall be subject to the jurisdiction of the courts of Dubai, UAE. For UK customers, your statutory consumer rights under UK law are not affected by this clause.
10. Changes to These Terms
We may update these Terms from time to time. The "Last updated" date above will reflect any changes. Continued use of our products constitutes acceptance of the updated Terms.
11. Contact
For any questions about these Terms:
Email: contact@dreamcrafter11.com
WhatsApp: +971 54 570 5515
DreamCrafter11 LLC · Sharjah Media City Free Zone · Dubai, UAE