Privacy Policy
Last updated: January 2026
DreamCrafter11 LLC ("we", "us", "our") is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect information about you when you visit our website or purchase our digital products. This policy is compliant with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Who We Are
DreamCrafter11 LLC is a digital marketing and education company registered in Sharjah Media City Free Zone, Dubai, UAE. We sell digital products including the Dubai Real Estate Agent Guide.
Contact: contact@dreamcrafter11.com
Phone / WhatsApp: +971 54 570 5515
2. What Data We Collect
When you visit our website or purchase our products, we may collect:
- Name and email address (collected via Stripe at checkout for order fulfilment)
- Payment information (processed entirely by Stripe — we never see or store your card details)
- IP address and browser/device information (collected automatically via analytics tools)
- Pages visited, time on site, and click behaviour (via Google Analytics / GTM)
- Ad interaction data if you arrived via a Meta (Facebook/Instagram) advertisement
3. How We Use Your Data
- To fulfil your order and deliver your purchased digital product
- To send you your download link and order confirmation email
- To respond to customer service enquiries
- To process refunds where applicable under our 7-day guarantee
- To improve our website and marketing through aggregated analytics
- To show you relevant advertisements if you have interacted with our ads (via Meta Custom Audiences — only if you have not opted out)
We will never sell your personal data to third parties. We do not use your data for any purpose other than those listed above without your explicit consent.
4. Legal Basis for Processing (UK GDPR)
- Contract performance: processing your order and delivering your product
- Legitimate interests: improving our products and marketing, fraud prevention
- Consent: marketing emails (only if you explicitly opt in)
5. Third-Party Services
We use the following third-party services which may process your data:
- Stripe (stripe.com) — payment processing. Stripe is PCI-DSS compliant. Your payment data is processed directly by Stripe and never stored by us. Stripe Privacy Policy
- Google Tag Manager / Google Analytics — website analytics and tag management. Data is anonymised and aggregated where possible. Google Privacy Policy
- Meta (Facebook / Instagram) — advertising measurement. If you arrived via a Meta ad, Meta may receive anonymised event data (page view, purchase) for attribution purposes via our Meta Pixel. Meta Privacy Policy
- Google Drive — used to host and deliver your purchased digital product files
6. Cookies
Our website uses cookies for analytics and advertising measurement. These include:
- Analytics cookies (Google Analytics) — track page visits and user behaviour in aggregate
- Advertising cookies (Meta Pixel) — measure ad performance and enable retargeting
- Functional cookies — remember your session and preferences
You can manage or disable cookies via your browser settings at any time. Disabling cookies will not affect your ability to purchase or access your product.
7. Data Retention
We retain your purchase information for up to 7 years for legal and accounting purposes. Marketing-related data (ad interactions, analytics) is retained for up to 26 months. You may request deletion of your data at any time (see Your Rights below).
8. Your Rights (UK GDPR)
As a UK resident, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data ("right to be forgotten")
- Object to or restrict certain processing
- Data portability — receive your data in a machine-readable format
- Withdraw consent at any time where processing is based on consent
- Lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk
To exercise any of these rights, contact us at contact@dreamcrafter11.com. We will respond within 30 days.
9. International Data Transfers
DreamCrafter11 LLC is based in Dubai, UAE. By purchasing from us, your data may be transferred to and processed in the UAE. We ensure appropriate safeguards are in place consistent with UK GDPR requirements for international data transfers.
10. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, the "Last updated" date at the top of this page will change. Continued use of our website constitutes acceptance of the updated policy.
11. Contact Us
For any privacy-related questions or data requests:
Email: contact@dreamcrafter11.com
WhatsApp: +971 54 570 5515
DreamCrafter11 LLC · Sharjah Media City Free Zone · Dubai, UAE